Shipping and Charges

Can't come to Lunettes yourself?

Then Lunettes will simply come to you. With Lunettes' Sample Package Service, we will send you up to six pairs of glasses within Germany with no obligation on your part (for samples to other countries, please contact us).
Then you can try wearing them in a familiar setting. Just place them in your shopping basket and select 'prepayment' as your payment method during check out.
Enter a security deposit and you're ready to go.
 

  •     As security deposit, we ask for a returnable downpayment of € 269. The downpayment needs to be made via bank transfer or PayPal.
  •     When ordering, please either enter "sample package" under 'Order and delivery comments.'
 

If you like and decide to purchase one or more of the models in your sample package, the € 269 downpayment will be counted towards the price of those glasses.
Glasses you don't want to keep should be returned to Lunettes within seven days.
If you don't like any of the glasses in your sample package, simply send them all back to Lunettes. You will not be charged anything.
Outside Germany, customers are responsible for the shipping.

If you would like more detailed information about our Sample Package Service, or if you would like us to send samples outside Germany,
please contact us by email: order@lunettes-selection.de


Important Note:

Please understand that, due to customs regulations, we can only offer sample packages within the EU. This service is unfortunately not available at this time to customers in countries outside of the EU, including Switzerland.

Shipping

We send our glasses as insured packages via Hermes or the German Post. Within Germany the shipping is free and €9.90 Europe-wide per order. Worldwide shipping costs €20.00. In Germany, you can expect your glasses to arrive within 3 days.

Return

To our customers in Germany: Please use the adress sticker on your package also for your return.
Just bring it back to the next Hermes store in your neighbourhood and send it back to us.
 

* incl. tax, plus shipping